Integrated Fulfillment Management at a Retailer2017-05-04T14:20:37+00:00

Project Description

Integrated Fulfillment Management at a High Volume e-commerce Distribution center

Customer Profile:

A large Internet retailer with multi-channel marketing.

High volume of receipts, returns and picking/packing rates.

Environment:

• Oracle E-Business Suite • STIBO SpirePLM • ProShip • ATG

Needs/Challenges:

Obsolete technology stack & lack of support for highly customized legacy system that handled a high number of purchase order receipts, volume of returns & picking-packing rates. Challenges in integration with newer warehouse control systems. Need to replace Style-Color-SKU attribute inheritance and tabular ordering with a supported solution in EBS.
Inventory Challenges: Large number of attributes at different hierarchical levels, with inheritance; interface with PIM to load all items & item data into EBS
Purchasing Challenges: Complex purchase orders with multiple buy indicators & varying product types; limited management visibility
WMS Challenges: High-volume receiving by UPC Scanning; Random location putaway; Picking – packing & returns; Cycle count
Legacy OMS Integration Challenges

 

Solution:

Implementation of EBS fulfillment modules including Warehouse Management, Inventory, Costing, and Purchasing

Oracle WMS with mobile extensions (Task Dispatch, Receiving, Pick, Pack and Ship) to enable efficient integration with conveyor & sorting equipment and retail-centric processes

A Planning & Purchasing portal that provides a grid interface for purchasing Style SKU’s

Real-time integration with STIBO Retail PIM

ADF web applications to handle the very high reverse logistics volumes

Integration with Parcel Manifesting / Rate Shopping System (Proship) and Dropship aggregator (Radial/VendorNet)

Impact:

Shipped normal day of volume within the first 24 hours after Go-Live. Supported the highest unit shipping day in history of company

Increased efficiency of general merchandise picking

Increased customer satisfaction & efficiency due to cross-docking

More user-friendly supportable environment

Tighter integration within fulfillment systems